‎Glimpse of hope for HomeKit after all? | SimpliSafe Support Home

Sunday, September 1st, 2019 5:22 PM


Glimpse of hope for HomeKit after all?

Like many of you, I was highly disappointed when I read on the forums that SimpliSafe ditched their efforts with Apple on HomeKit. In fact, I purchased my entire system with the expectation that this was soon to be integrated. I mean, their CEO said publicly on video that we can expect this soon.

I almost gave up, until I became disgruntled one afternoon and sent e-mail to their customer support team asking what the deal was. I was expecting similar responses to what others had reported, basically stating that the HomeKit integration was totally dead. The response that I received, while not very specific, seems to say that we can still expect HomeKit in the future. Here's the response:

Hello Ryan,

Thank you for choosing Simplisafe. I am glad to hear you are enjoying your system. I understand you have a suggestion and a few questions for us. Thank you for your feedback. I'll be glad to answer your questions and provide you more information.

Our development team is working on expanding the system availability. The home kit integration is something we have in progress. However, at this time we do not have additional details on this. We will send out announcements as more information becomes available to us about this integration.

I know this is a feature that you and many other customers look forward to. Hopefully, this is a feature that will be available soon.

I apologize if I could not provide you with the answer you are expecting. If you need any further assistance, please don't hesitate to write back or give us a call at 1-800-297-1605. We're open from 9 am to Midnight Eastern, 7 days a week.


What do you guys think? I don't want to get my hopes up too high, but it seems like it may actually happen.

This conversation has been merged. Please refer the main conversation:

HomeKit compatibility



5.6K Messages

4 years ago

@theroamingroccos, first, full disclosure. I don't care if HomeKit ever comes out as I don't own, and won't in the future, any Apple products.  Now, with that out of the way, I will say SS has consistency if not anything else. Some elements are good, some are bad.  The bad: product announcements: Simplisafe couldn't make an announced product release date if their lives depended on it.  That is a primary factor why they usually never make specific product release dates, and of course, never make the "general ones" either.

A good, consistent item is that when they do say they are going to release something, they do it....eventually.  I have no doubt based on the email you got that SS will release what you want, inter-connectivity with HomeKit.

Yep, a big yawner for me but a biggee for you.  Its what makes the world go 'round.

Have a happy, and safe, Labor Day weekend.
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