Using Your System
Account & Billing
Tuesday, September 29th, 2020 12:08 AM
6 months ago
3 years ago
I want immediate and reliable notification of the leak pushed to my phone and a text message, not to wake up my sleeping kids. A choice to change this setting gives different user preferences the option.
7 months ago
2 years ago
What happens when I am home and don’t have the alarm on? I don’t get any notification that my basement is flooding while I’m watch tv on my main level. This is a HUGE and obnoxious oversight. Please fix!!
@CWhit the armed state of the system (i.e. setting it to Home, Away, and Off) only affects the intruder sensors - Entry, Motion, and Glassbreak. That means the other components, including the Water Sensor, are active at all times. So assuming that your Water Sensor is set up and working correctly, you would absolutely get the notification!
I have a water sensor at my water heater. The plumber is replacing my water heater and triggered the alarm, scaring the daylights out of me. Like for my doorbell camera when the yard guy passes back and forth in front of the camera, it would be nice if we could temporarily switch off various sensors for a user-defined amount of time but have the sensor automatically switch back on (perhaps with a Yes, No, or Remain off for 15 more minutes option). The water sensor warning just went off again while I'm typing. Plumbers are still working.
@CSB_SimplisafeUser at that point, the simpler solution would be to just pick up the sensor and place it somewhere else temporarily.
But a snooze timer is a great idea!
We need this.