@ jpe367 my brother worked for Chubb for over 40 years and had told me in the past that the bulk of your insurance discount will be predicated not on burglary or fire monitoring, but in fact, water sensors. Majority of claims are for water damage.
Now for your semantics issue. SS has smoke sensors,...check. They have a sensor that can measure/monitor and notify for below x (so your pipes don't freeze, burst and cause that water damage) and above y (that is going to do the exact same thing for hot conditions. I would suggest , as my brother recommends, get another insurance company if the dollars at stake are that significant (he doubts it). As for me, Liberty Mutual is just fine with my SS certificate as is. Good luck with your ongoing negotiations.
There should be an additional question in the sensor setup when setting the high temperature, a checkbox should ask is this for fire detection, and if check Yes it should be treated as a monitor alarm zone not just local annunciation. The sensor is very flexible in that one sensor can be used for hot or cold or both but only as a temperature monitor device not as a security device. This is a mistake! Add the option to make the heat detection reportable as fire alarm.
Secondly, I have six temperature sensors on my system and to use the app to get a reading of temperatures in different places like my garage my green house is my attic under my crawl space etc the number of key strokes I have to go through to get an updated reading is ridiculous! SimpliSafe should reevaluate how they display a temperature sensor group and it should be open and look not all these additional steps you got to go through to refresh the sensors readings and to get all the sensors on the screen it's just ridiculous.
@BillAggie the major problem with that is the the Temperature Sensors update only once per hour. So unfortunately it wouldn't be fast enough to alert for fire. It really is just for monitoring room temperature, e.g. for frozen pipes or overheating pets.
Okay understood! However you guys need to revisit the logic on this even as a monitoring system only. I use the free sensors to monitor my crawl space and my greenhouses. If I set the temperature at a 36 degree freeze warning, the system does alert me but then it keeps alerting every hour all night long. There's no way to pause it! I don't think you guys thought this through as nobody wants a repeated alarm every hour... All night long it makes the feature worthless. My wife complains constantly about the alerts because once they start they don't stop until you either remove the sensor physically or delete it. You should use the logic that once a temp threshold alarm has raced alarm status, you don't continually trigger that device but instead warn with a status light or a keypad message that is in triggered condition. Try sleeping with a freezer warning, it's impossible.
If connected to my own Wi-Fi opening the app should automatically imply get the latest data from the control box nobody's going to open the app to want to look at the old data! When they're going there it's to know what's going on now not last time I was here. This is an excellent product but there's some really amateurish loose ends. There's a lot of former security executives using SimpliSafe and you should pool from these people to get some really good development ideas that you're missing.
New to the Community? Get started by reading our Welcome Post.
captain11
Captain
•
5.1K Messages
2 years ago
Now for your semantics issue. SS has smoke sensors,...check. They have a sensor that can measure/monitor and notify for below x (so your pipes don't freeze, burst and cause that water damage) and above y (that is going to do the exact same thing for hot conditions. I would suggest , as my brother recommends, get another insurance company if the dollars at stake are that significant (he doubts it). As for me, Liberty Mutual is just fine with my SS certificate as is. Good luck with your ongoing negotiations.
0
0
BillAggie
19 Messages
4 months ago
There should be an additional question in the sensor setup when setting the high temperature, a checkbox should ask is this for fire detection, and if check Yes it should be treated as a monitor alarm zone not just local annunciation. The sensor is very flexible in that one sensor can be used for hot or cold or both but only as a temperature monitor device not as a security device. This is a mistake! Add the option to make the heat detection reportable as fire alarm.
Secondly, I have six temperature sensors on my system and to use the app to get a reading of temperatures in different places like my garage my green house is my attic under my crawl space etc the number of key strokes I have to go through to get an updated reading is ridiculous! SimpliSafe should reevaluate how they display a temperature sensor group and it should be open and look not all these additional steps you got to go through to refresh the sensors readings and to get all the sensors on the screen it's just ridiculous.
2
0
BillAggie
19 Messages
4 months ago
If connected to my own Wi-Fi opening the app should automatically imply get the latest data from the control box nobody's going to open the app to want to look at the old data! When they're going there it's to know what's going on now not last time I was here. This is an excellent product but there's some really amateurish loose ends. There's a lot of former security executives using SimpliSafe and you should pool from these people to get some really good development ideas that you're missing.
0
0