App shows totally opposite information, been this way for a long time, and I've told SimpliSafe
First, haven't visited in a while, looks much better than it used to.
In the app, the screen where you set a temperature sensor is WRONG. For FREEZE, it says "Alarm Below". Alarm will sound when the sensor detects a temperature above the set value. It should say BELOW the set value. Similarly, the HEAT says "Alarm will sound when the sensor detects a temperature below the set value". It should be ABOVE the set value.