‎Home base alerts after smoke detector alarm | SimpliSafe Support Home
Skip to main content
 
M
mdaycoc

2 Messages

Sunday, April 12th, 2020 1:27 PM

Home base alerts after smoke detector alarm

The last 2 times the smoke detector has alarmed, the home base will alarm again every 6 hours.  The SD does not siren again, only ther base station.  The panel says the SD alarmed 6 hours ago.  I entered the pin to turn off the base the first and second time.  I removed the device from the system and added it again but it alerted a third time.  I do not have the monitoring service.   Why does it do this?  How do I clear the alarm completely from ther base?

Post

 • 

Updated 

5 years ago

70

1

0

0

This conversation is no longer open for comments or replies and is no longer visible to community members.

coltmaster1

2.8K Messages

5 years ago

If you have SS3 and it doesn't clear from the keypad display (there's a tiny icon at top right of the display that shows alerts, press the "x" to clear it) - then try cleaning the smoke detector (they require cleaning at least every month or so - use a can of compressed air).

Beyond that, call SS for troubleshooting and/or replacement in the event the detector might be defective.

0

0

SimpliSafe Logo
New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.

Related Conversations

Loading...

Was this post helpful?