‎Smart lock install on quickset lock. insert does not seem to fit | SimpliSafe Support Home
 
jkarsk's profile

Saturday, November 5th, 2022 11:08 PM

Smart lock install on quickset lock. insert does not seem to fit

The insert installs upside down and will not work the lock

Community Admin

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5.2K Messages

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70 Points

1 year ago

Hi @jkarsk,

 

Sorry to hear about your setup trouble. Which adapter piece are you using? And have you tried one of the others? There's a couple of them that are easy to mix up.

 

If you're comfortable, you can also share pictures of what you're seeing, to make troubleshooting easier.

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