Simpli safe smartlock not compatible with single cylinder Kwikset deadbolt
The simplisafe smartlock is not compatible with our single cylinder Kwikset deadbolt because the deadbolt and screws are on different planes. Has anyone figured out how to fix this problem without installing a new lock which defeats the purpose of the easy to install and use smartlock?
Why has simplisafe not updated any of the descriptions or instructions despite there being numerous posts in the community about this issue and acknowledgement from simplisafe staff. The lock is not compatible with all single cylinder deadbolts and this should be clarified to not waste customers money. I cannot return the lock very disappointed to have wasted my money and to have no recourse since we already have the system and have to keep paying them anyway.