2 Messages
Separate PIN Codes for Smartlocks
I am in a situation where I need to restrict access to one door but I also need to give someone access to another door. I was looking to be able to set up a pin that would only work for one smartlock, however, that does not appear to be an option. Currently, anyone with a code can open any smartlock connected to the system. If not resolved, I'll be forced to switch to a different ecosystem--ironically--due to security concerns. For now I have resorted to pulling the batteries from the lock and using the deadbolt manually.
Would it be possible to add individual PINs to software in the future or is this a hardware limitation?
Official Solution
davey_d
Community Admin
•
5.6K Messages
2 years ago
Hi @MrLongFace ,
Unfortunately, this is not possible. The Smart Lock uses the same PINs as for disarming the alarm system, and these PINs currently cannot be enabled just for specific Smart Locks.
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jbwalder
4 Messages
11 months ago
SimpliSafe needs to prioritize implementing this security improvement! I am about to return the entry sensor lock I purchased just a while ago. There should be a separate PIN to unlock the door and to disarm the system. The PIN SHOULD NOT be linked together to disarm the whole system. This poses a great risk and defeats the purpose of SimpliSafe system making our home secure!
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jeffreysmetz
1 Message
7 months ago
SimpliSafe,
Its been one year since this post, is there any change to the system to accommodate this request?
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kuszadam
2 Messages
5 months ago
Major security flaw. If someone steals you keypad to lock and brute force pin they can disarm.... please fix
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hns23
2 Messages
5 months ago
@davey_d Please help escalate this feature its easy to implement not sure why delay in security critical feature
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sindy23
1 Message
4 months ago
@davey_d any way to check if this has moved up the priority list? This is a really important feature
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sandor
6 Messages
2 months ago
Hi. I need the option to set a pin code for the entrance which won't disarm the system. My daughter is 5 years old and think that all people around her friends, that's why she is telling them everything including the pin code from door. I want that she be able to enter home, but I need that this code doesn't disarm the system. Here is a huge reason why:
if she shared this code with someone else that person able to open our house and disarm the system at the same time and in best case we will be robbed, but what if it will happen at night while we are sleeping?! We can be killed, kids can be kidnapped!!! Without this option your system is useless and doesn't protect us!!! Please, create the option to choose if pin code disarm the system or not ASAP.
Hope for your understanding, thank you.
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