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jebernier's profile

Tuesday, March 28th, 2023 1:04 PM

Control panel and Smartlock

Why can't I both unlock my smartlock and disarm the alarm by entering my pin at the control panel? 

Community Admin

 • 

3.1K Messages

1 year ago

Hi @jebernier, 

Inputing your Master PIN into your Smart Lock's pin pad should both unlock your door and disarm your system. Does that not occur for you?

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