Where are the deals for existing customers?

@davey_d​ Thanks for hearing my feedback and for your reply.

I have a Gen 3 system and have personally benefited from one of the company's Black Friday sales in the past.

I subscribe to the SS newsletters and haven't seen any special offers for existing Gen3 customers in quite some time, which was the reason for my initial post.

I'm glad to hear of the discount for customers of Interactive Monitoring, but even that could use better promotion, IMO.

So I guess my request is that "powers that be" consider occasionally running one of the big promotions that you used to run, even if just once or twice a year.

Thanks.

Ditto this request.  Have not seen a BIG promotion in like a year.  I have decided to invest in this system for my new build house and I am patiently sitting on the sideline waiting for a promotion.  I am now considering other systems that have marketing departments proactively offering new setup and camera promos.  

@davey_d​ 

Why would you not? At least periodically. It's such a simple way to keep dedicated customers happy and spending money with you. It's pretty discouraging to constantly see huge discounts and free equipment for new customers but those of us loyally giving you money are excluded. Think how much more product you could move if you did a periodic or annual 20% sale? Or a buy a camera get one 50% off. 

@shoppingsignups​ Couldn't agree more. Like we are the MOST likely to spend more money bc we want to add to our system. This is the issue I have w companies is they focus so much on NEW customers New customers they forget we are the ones paying the bills. I would spend money on a continuous basis and if you have those margins why not give them to those you know will BUY them? Otherwise we won't, or even more likely look at other companies w same strategy. Please pass dicounts to loyal customers so we can take you from  a one time good deal company - to a great company we love to use over and over.