11 Messages
Remote status light/speaker
I would like to see a remote status light and speaker. Something around the size of an Echo Dot, perhaps even smaller. My base station is located in the living room, which is ideal because it is pretty much centrally located. I know others actually have theirs in a utility closet, and utilize an additional alarm unit in the hallway However, we spend a great of time in the family room, so I’m not able to hear the chime as a door is opened or closed. Something I like since I can monitor children’s activity. I even have a sensor on
the pet door and I am alerted when my dogs go outside and come back in. I also like the light feature on the base station. I can quickly look and see if the system is activated or not, or if there is an update or other issue. I can’t see the light or hear the voice indicating that the system is armed or disarmed, or the chime feature, with the actual base station in another room. I believe it would be a nice addition to your products if you added something like this. Customers could place one in any room they wish and benefit from the indicator lights and voice prompts. It should plug in and contain a back up battery, of course, in case of power outage. I am hopeful something like this can be added. I don’t see where the cost would be prohibitive. It doesn’t need a large speaker to be used as a supplement alarm. Like I said, similar to an Amazon Dot.
Also, I have my elderly mother here with us. Have you considered a smaller fob, something that acts as a panic button only smaller, to be worn around the neck? It could be waterproof as well. Nothing fancy. I realize medical alert services are not your primary purpose. But you do offer a panic devices, and we have options of having medical, fire, or police notification. For you customers, it would be a nice addition to offer, saving us from subscribing to a separate service for medical alerts. I know those services have fancier devices to wear on the wrist or around the neck. Usually with some automatic feature that alerts when a person falls down. I’m just talking about a smaller panic button. A fob without the ability to arm and disarm the system. Just a thought.
Otherwise, your system is outstanding. I have no concerns or complaints. The equipment is all very nice. It’s so easy to install and add to. Easy to use. And when I had a sensor magnet fall from a window early one morning, which was my fault entirely, the response was immediate. Within one minute of activation, I received a text, a push notification, and a phone call. The customer service was friendly and courteous. I couldn’t expect more.
Thank you!
emily_s
Community Admin
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3.3K Messages
1 year ago
Hi @jmriddle66,
Thank you for your suggestions! I have submitted your first idea - the remote status light - to our dev team. Would you mind splitting this post to move your other request of the smaller Panic Button into another suggestion thread? This way, both suggestions will have their own status labels if/when they are brought into development!
While we currently do not have this remote status light, we do offer an Extra Siren that chimes when Entry Sensors are open. These can be placed throughout the home, so they may be useful for you in the meantime. You can learn more about the Extra Siren on our website.
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