Range Extender PLEASE
Please please consider adding a range extender (not WiFi) as your next device. I am a new customer and have encountered soooooo many issues in my first month, resulting on me being on the phone with Customer Service multiple times a week. After so many rounds of troubleshooting, I am convinced that my house is just not a good fit (possibly too large, or too old, or too many barriers) for Simplisafe. But I so want to like it and make it work and feel if there were only just a range extender to connect the devices more easily with the base station across my house that it would work more smoothly. As a security system, reliability is FAR too important to settle for a system that frequently loses connection and goes offline. After researching more, I have seen others have experienced this same issue (despite claims that the baseline can connect up to 400ft away). Some have even suggesting hacking the sensors to extend the antenna but that is not something I am willing to mess with. It seems adding an extender would be such an easy fix and VASTLY improve the quality of this product.