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Thursday, October 6th, 2022 8:08 PM

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Passcode or PIN to Cancel Alarms via Text

So I just got the message for the new alarm system program that SimpliSafe is starting and while I love being able to text a simple ‘H’ for help, I take issue with the ‘C’ to cancel.

Allow me to explain, in Simplisafes own words “Since the messages go directly to the phone numbers provided for your primary contacts, a Safeword is not required to cancel alarms via text.”

its almost like SimpliSafe doesn’t expect a home invader to collect cellphones to prevent contacting the authorities. A only slightly savvy invader would be able to simply reply a C to cancel the alarm and be free to continue their crime? Seems like a bad implementation. 

Now granted the customer would have to meet the criteria of

A. Not having an internal camera

B. Living alone (no other family to be alerted to the event)

C. Ability to bypass phones Lock Screen (there’s actually several ways to do this that don’t require you to be a hacker) 

I would encourage everyone to disable the SMS option until SimpliSafe requires that you text back ‘C safewordhere’ so that one could, if under duress, enter ‘C duresswordhere’ to make things more clear to SimpliSafe and responding authorities. 

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