‎Not enough PINs | SimpliSafe Support Home
 
cpeterson's profile

Wednesday, December 22nd, 2021 7:26 PM

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Not enough PINs

I just installed SimpliSafe in our office of 10 employees.  I am surprised that I can only add 4 pins outside of the master pin.  As a business that focuses on security it would be nice to set each employee up with their own pin.  We looked at Vivint as an alternative and I am not aware of any limitation to number of pins (I use Vivint at home).

Suggestion: Please allow more  PINs.  25 minimum would be recommendation and have PINs be 6 in length instead of 4.  This will allow for better security.

Anyone else have this as an issue that can also support this recommendation?

This conversation has been merged. Please refer the main conversation:

More PINs

2 Messages

2 years ago

YES! Seconded. We're a very small company, but even we need more than four. Heck, even a family could easily need more than four. PLEASE INCREASE!

2 years ago

Add more Custom Pins!!!!!!  

2 Messages

2 years ago

This was very disappointing to find out abruptly today after using the system for a while.

This makes the system less of a good choice for an office environment where security matters.

Need it to be Simple and Safe. hmmm

10 Messages

2 years ago

Yeah, more pins. Four aren't enough.

2 Messages

2 years ago

I agree with the others. There needs to be more Pins. I wanted to give one to all members of the household plus the landlord.

10 Messages

1 year ago

Obviously, SimpliSafe does not listen to customer requests. I again had the need to create a new pin, but couldn’t because I already had four pins defined.

By comparison, my door lock (not yours) allows me to enter 30 pins, and lets me set the days and times each pin is valid.

(edited)

Community Admin

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5.2K Messages

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50 Points

@Safen​ we are definitely listening, and this request has been submitted to our dev team. If/when we add more PINs to the system, we'll update this thread.

4 Messages

I thought I read somewhere that the newest system was supposed to have more pins...I just upgraded to the new system and now I'm disappointed.  I have more than 4 employees and would really like to be able to enter more users.  How much could this cost to update the software to allow more users?  That's a serious question, I consider paying it to have this change done so I don't have to take down all the sensors and return them after spending half a day setting up the system.

2 Messages

@davey_d​ What is the status on this?

4 Messages

@davey_d Any estimate on when this will be completed?

10 Messages

@davey_d​, "if"? Hmm, noncommital.

2 Messages

1 year ago

Yeah, 4 PINs is not enough. Businesses buy this too, not just families...

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