Enable Motion Detection for Indoor Cam independent of shutter
This is a feature request that I would think should be easy enough to implement by the SimpliSafe development team (I would hope?) and that is to add the ability for motion detection to be enabled on the inside cameras when the system is armed and give the choice of enabling it when the system is armed for home or away mode. This way users could choose if they would like motion detection notifications on their interior cameras when the system is say for example only armed in away mode but don't want it for home mode, or a user decides they would like it enabled for both they could have that as well.
I would love to have motion detection on for my interior cameras but when everyone is home it would be non-stop recording and notifications versus if I could have it automatically enable for when we're away and if motion is detected inside we'd then get a notification would be wonderful. As it stands now motion detection is pretty much useless for me on the interior cameras and having to go into the app -> camera settings -> enable motion detection every time we leave for all of our interior cameras is way too time consuming.
6 months ago
Hi @kicktd ,
The Motion Sensor for the Indoor Camera is tied to the shutter setting. That is, when the shutter is open, the Motion Sensor should already be triggering.
When the shutter is closed, you'll only get recordings from system activity (disarms, alarms, etc).
4 months ago
I'm a brand new user who has just installed SimpliSafe and I initially thought I was doing something wrong or that I didn't understand the camera settings, but after I did a Google search, I came up against this post and I must admit that I'm appalled to learn that this is how the system works. I'm surprised to know that people have been putting up with this for what may seem like a really long time. I'm also surprised that there were no "up-votes" until I gave mine.
In my case, I have all my shutters closed when the system is in "off" or "home" modes. To my surprise, whenever the camera detects motion, the shutter opens, the camera starts recording and I get SMS and email messages alerting me that motion was detected.
I called Customer Support to ensure that I was not doing anything wrong and Claudio, who was extremely helpful, professional and polite, explained to me that I did everything right and this is how the system works.
I'm seriously thinking about returning the system because the way it was designed doesn't work for me.
In addition to the obvious use case when I'm at home or the system is off and I don't want to be bombarded by useless messages, I have a much more serious situation when I have guests at home and all their movements are being recorded. This is a serious privacy issue.
Is there an email address for the product team that we can use to communicate directly with them or is this the only way to address what I consider a serious flaw in the system design?
Of course I stand to be corrected because I'm a noobie and I may be missing the big picture.