‎Change Low Battery "Warning" to "Alert" | SimpliSafe Support Home
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webmasterbill2's profile
webmasterbill2

3 Messages

Monday, June 10th, 2024 6:12 PM

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Change Low Battery "Warning" to "Alert"

Our glass break sensor battery is low, and we are getting an alert that says, "Warning! Glass break sensor... battery low." I don't know about anybody else, but when my alarm system pops out with the word "Warning!" I associate that with an urgent or even dangerous situation. Not to be petty about it, but I think they could replace the word "Warning!" with the milder word "Alert" for non-urgent low battery (and similar) cases. That would be less stressful. :-)

Just my $0.02.

Suggestion

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Updated 

2 months ago

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davey_d

Community Admin

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5.7K Messages

2 months ago

Hi @webmasterbill2 ,


Thanks for the suggestion! On the other hand though, we kind of do want you to treat a low battery as a more urgent issue, because if a battery has died, that creates a big gap in your security. You never know when a real emergency will strike, after all.

But I appreciate your feedback and I'll bring it back to our product team.

1

webmasterbill2

3 Messages

Hey Davey D.,

Thanks for considering my suggestion. If it's decided to keep the word "Warning!" in the advisory announcement, perhaps you might consider putting the word "Battery" in front of it (i.e., Battery Warning...) so it's very clear from the beginning of the announcement that it's not because there's something scary happening.

Again, just my 2¢.

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2 months ago

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