‎Replacement cap for the key fob, | SimpliSafe Support Home
 
S

Thursday, January 2nd, 2020 9:57 PM

Replacement cap for the key fob,

Trying to find where one can order a replacement cap for the older system. Looked on the web site but there is no option for that that I could find

Advocate

 • 

725 Messages

4 years ago

You have to call SimpliSafe and request one. I had to do it years ago when I had the older system and lost mine. They did not charge me, and if I recall correctly, sent two or three for future losses (but it never happened again).

1 Message

1 year ago

I am having the same problem and now my fob is not working hope it's only the battery and not something worse because of not having a cap on. I had it on my key chain and it made contact with my other keys.

Community Admin

 • 

240 Messages

@pgnh_5​ Hello, welcome to the community!

The best option would be to touch base with our Customer Support Team. They can look over replacements with you for your Key Fob, given that it's missing the cap. You can contact them directly with the details here.

New to the Community? Get started by reading our Welcome Post.