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djaucutt's profile

Wednesday, October 28th, 2020 2:24 PM

Registering new sensor

Sensors are identified by a series of letters and numbers.  It is easy to remove a sensor using the keypad.  How do I register a new sensor? The keypad only allows input of numbers.  Is there a way to switch from numbers to letters?

Community Admin


521 Messages

3 years ago

Hi @djaucutt,

For users of our Original SimpliSafe system, sensors can be added through the keypad using the number buttons. To enter letters using those buttons, just press the keys multiple times until the correct letter is shown on the screen (2 twice for A, 5 three times for K etc.). After entering the serial number make sure to press Away to confirm. For more help on installing sensors to your Original SimpliSafe system, you can click here to view our How to article in our Help Center.

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