2 Messages
UK: two minute delay
I've been told by support that the UK monitoring centre will wait two minutes after an alarm is triggered before checking/calling.
Is this true?
Why the delay?
There is already a 30s entry allowance, then Mr Burglar gets 2 minutes free on top of the checking, phone calls and police arrival time.
I was told that this is optional so a 'note has been added to my file' so that I don't get the 2 minute delay. I'm unconvinced that Mr Securitas normally spends that 2 minutes reading through the free text notes on each customer's file to see if they have such a note?
Is this true?
Why the delay?
There is already a 30s entry allowance, then Mr Burglar gets 2 minutes free on top of the checking, phone calls and police arrival time.
I was told that this is optional so a 'note has been added to my file' so that I don't get the 2 minute delay. I'm unconvinced that Mr Securitas normally spends that 2 minutes reading through the free text notes on each customer's file to see if they have such a note?
