‎Why do I need two keypads? | SimpliSafe Support Home

Monday, December 7th, 2020 3:28 AM

Why do I need two keypads?

Bought an extra keypad and am wondering what's a use case for having two keypads other than the convenience of arming / disarming from a keypad installed next to each of my two entry doors. Is there something else that I am missing? I am reading of people keeping a keypad in the master BR but what purpose does that serve?




5.9K Messages

4 years ago

@dukkar11 I have a 40+ sensor SS3 system and have two keypads, located as you describe at the exit/entry door in the kitchen that goes to the garage and MB. Yep, convenience and ability to see what is going on with the system. Want only keypad and use your phone or keyfob, you can do that. Personal choice.

4 years ago

Functionally, you're correct. You only need one keypad to set up and control the system physically.

It really just comes down to personal preference. Not everyone has a smart device to control the system from and may prefer the full control of a keypad to a fob hanging in the second location.

We have 3 doors but only 2 keypads  because of how we tend to use the system and where/what we tend to be doing when we need to do it. The second keypad goes by our second most used door and the third door is used so little it just gets to be inconvenient.

When we got the second keypad it was because the first gen keyfob was a terrible design that routinely fell apart. It was just a more solid, reliable way to control the system at our secondary door. Also, going back to unreliable design, the previous gen's keypads would occasionally just fail on us. One keypad would refuse to work at all for about 3 days at a time so we'd have to use the second. It was a necessary redundancy. Now that the design is much better, we really don't need a second keypad, but it carried over.

1 Message

2 years ago

I found when I replace the Keypad batteries, I have to completely set my system up again so I’m considering getting a second Keypad as a backup as well as the convenience of having one near my second entrance.

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Community Admin


5.5K Messages

Hi senfield2,


The Keypad is pretty much just a remote control, and pulls all the info from the Base Station (which is the actual 'brain' of the system). So first, adding a second Keypad shouldn't affect how the first works.

But secondly, you shouldn't be required to set up the system all over again just because you need to replace a battery.


I suspect that there's actually something going on with your Base Station, and we should replace it. Please give us a call at 800-548-9508 and we'll take care of you.


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