4 Messages
Voice Prompt of door opening or motion detected in 'Home' setting
Hi,
I have the following settings on Simplisafe :
- Settings > Voice Prompts > Enabled
- Device Settings > Alarm > In Away
I don't get a voice prompt that any of doors have been opened, when in 'Home' mode. I don't want to set Device Settings > Alarm > In Home + Away mode, or set it to 'Alert Only'.
I would like to get a notification and voice prompt that door was opened, when in 'Home' mode. This way, if we are at home and someone unexpected does open a door, we are notified. Thanks !
Official Response
davey_d
Community Admin
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5.7K Messages
3 years ago
Hi @Sriram ,
The Voice Prompt setting enables all announcements, e.g. "Alarm On: Home". But right now, when you open a door or window, the system can only produce a Door Chime - and not an announcement. And this is available for Off Mode.
As for getting notifications for when doors are opened, in Home Mode you'll already get it when the alarm is triggered. In Off Mode, you can use that "Alert Only" or Secret Alert setting.
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Sriram
4 Messages
3 years ago
Thank you, Davey, for the response. I do have some follow up questions :
1. I get a Door Chime when a door is opened, *only* in Off Mode. I don't get a Door Chime when a door is opened when in 'Home' mode - why is that the case ? I'd like to get a Door Chime when a door is opened in 'Home' mode.
2. Let's say an intruder / thief enters the home in the middle of the night, when we are at home. We have Simplisafe set up in 'Home' mode. The intruder opens and closes the door - so, Alert won't be triggered. I don't want to have settings to not trigger an alarm every time we are at home and a door is opened/closed. How to get a notification that door was opened, when in 'Home' mode ? Right now, for camera, if there's motion detected, I get a notification on Simplisafe app on my phone. I'd like a similar option for notification when a door is opened.
Thanks !
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cflls1
2 Messages
3 years ago
As Davey said above, opening a door in "Home" mode sets off the alarm. That's your notification. Anything else would be redundant and unnecessary...
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Sriram
4 Messages
3 years ago
Thank you for the response, @cflls1 , however, it doesn't address the scenario. If you are at Home, how do you differentiate between home members and intruders ? Setting off an alarm in 'Home' mode is overkill as home members will be opening/closing doors multiple times a day - shouldn't there be a way to get a chime or notification alert, without an alarm ?
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