Trouble getting system up and running
We installed our system on Friday 7/16 and have not had a fully functioning system since. After hours on the phone with customer service having gone through troubleshoot after troubleshoot including moving the base station, removing and reinstalling sensors, adding adhesive to the back of sensors to create a buffer, we finally got everything working on Monday evening. By Tuesday various and seemingly random sensors were again reading offline. One customer service person we spoke with suggested that our house has walls that are interfering with the system. The walls seem fairly typical of a house built in the 1940s. We have contacted customer service again via email because we don't have another hour to wait on hold to speak with someone who does not have solutions multiple times but no response. What is going on here? Looked at BBB rating of A+ but there are over 300 complaints similar to ours. We are ready to return the system and start over with a different company.