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Gen 3 SimpliSafe
So you have your system installed, and have questions about using it, or need any help with troubleshooting? You can find an answer here.
1 Message
Wednesday, October 11th, 2023 5:20 PM
Entry Sensor Low Battery Alert
Battery low alert , but which one
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3 months ago
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emily_s
Community Admin
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3.3K Messages
11 months ago
Hi @wildwing1955,
If you go to the <!> notification section on the Keypad, it will tell you the name of the Entry Sensor that has a low battery. You can also find this information in the SimpliSafe mobile app by navigating to the three bar menu icon on the top left corner of the screen > My System > Device Settings. If you tap the 🔄 refresh icon on the top left corner, you'll get the most up to date information from the Base Station.
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lance843
1K Messages
11 months ago
Should tell you in the app as well, or at least mine does.
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billtrepanier56
1 Message
3 months ago
I've never gotten a low battery on any device other than the key pads. When the entry device battery goes low they end up offline. Then I have to remove them and add them again. I know they are working after the battery change because when the door is opened the blue light blinks but they stay offline. Is there a setting that needs to be turned on to get low battery alerts from the other devices?
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