1 Message
Spring sensor sale and customer service
I received an email about spring sale of 15% off of sensors that would be applied at checkout. It said that it expired on 4/29. I ordered a couple of sensors today (4/29) and when I checked out the discount was not applied. I called customer service and was told that the sale ended at 9PM (not stated in the email). I canceled my order. It seems that you are not interested in selling sensors! Customer service was no help!
davey_d
Community Admin
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5.7K Messages
4 years ago
So sorry to hear about this experience! Yes, even after a promotion has expired, our Sales agents should be able to work out a deal for you.
Someone from our Sales team will be reaching out soon to take care of you!
- Johnny M.
SimpliSafe Home Security
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