‎Broken links on website | SimpliSafe Help Center
captain11's profile



5.1K Messages

Saturday, October 23rd, 2021 1:46 PM

Broken links on website



526 Messages

1 year ago

I'll add my two cents as well.

With regards to the "log in" button on the forums page specifically, Chrome and Firefox on WIndows are both still working for me but Chrome for Android is definitely still broken.

Community Admin


4.3K Messages

1 year ago

Hello Captain,

Of course as always, we hear you. This particular issue is likely related to the new our homepage being on a brand new platform, while the forum (currently) is not. So it's not really as simple as just hyperlinking one webpage to another (especially because it's a dynamic link that redirects the user depending on the situation) - it's more like two distinct platforms trading information.

With the transition to the new forum platform on the way (and not just "soon", but an actually known timeline!), our devs would naturally be hesitant to devote to many resources to fixing up the old one. But they are still looking into it.
But you should still be able to head to: simplisafe.com/account on your address bar to get to the same place from anywhere.

- Davey D.
Community Development Manager
SimpliSafe Home Security
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