‎Why is the indoor simplisafe security camera no longer in color. It is in a lit room. | SimpliSafe Support Home
 
john112yes's profile

Tuesday, November 29th, 2022 4:33 PM

Why is the indoor simplisafe security camera no longer in color. It is in a lit room.

It went from color durning the day  to black and white at night. It has not returned to color this morning. 
Why?

Community Admin

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5.5K Messages

2 years ago

Hi @john112yes ,

The Indoor Camera switches from 'daytime' to night vision based on readings from the built-in light sensor. So it's possible that there just isn't enough light in that room for the camera to switch back. Does the camera seem to be stuck in night vision even when there's more light? Or perhaps when you move the camera to different parts of the room?

It might help to reboot the device, just by unplugging, and plugging it back in.

2 Messages

@davey_d​ 

Thank you, Dave’s. I did figure it out. I turned night vision on instead of using auto. 😜

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