6 Messages
video doorbell too many notifications
I get 10+ notifications every night. There is NO activity. Sensitivity is set to low and people only is on. Support can't help. My Wyze outdoor camera works perfectly - only notifies on real motion.
The doorbell camera monitoring is unuseable due to the constant false alarms.
davey_d
Community Admin
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5.7K Messages
2 years ago
Hi @also22 ,
Our cameras use infrared to trigger motion - that is, they're looking for sources of heat that are moving around in front of the unit. Where is the camera located and what is it able to see? It might be catching some source of heat that you're not normally aware of.
But just in case it's some sort of firmware issue, I would suggest a reset:
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lance843
1K Messages
2 years ago
What Davey d said try rebooting it as it always seems to work for me
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rejm95
1 Message
6 months ago
Reset, setting to low, people only, and zones blocked.
Still getting notifications for every vehicle that drives by on road 40 ft away from doorbell.
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