‎Video doorbell pro - doorbell chime humming | SimpliSafe Support Home
 
josephrampey's profile

Saturday, March 12th, 2022 12:18 AM

Video doorbell pro - doorbell chime humming

I installed the video doorbell pro and my existing chime is constantly humming 

Community Admin

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5.5K Messages

2 years ago

Hi @josephrampey ,

Sounds like you need a Chime Connector, to ensure that the correct voltage is supplied to your Video Doorbell. Our Support team at 800-548-9508 can send one free of charge.

980 Messages

2 years ago

Yes get the chime connector, we had the same thing and its super easy to install. 

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