We're sorry to hear that you didn't receive the security screw with your Video Doorbell Pro. If you contact our Support Team either by email at Customer-Support@SimpliSafe.com or by phone at
1-800-548-9508 they'd be happy to ship you out a replacement screw, free of charge.
simplisafe_admin
Community Admin
•
491 Messages
2 years ago
We're sorry to hear that you didn't receive the security screw with your Video Doorbell Pro. If you contact our Support Team either by email at Customer-Support@SimpliSafe.com or by phone at 1-800-548-9508 they'd be happy to ship you out a replacement screw, free of charge.
SimpliSafe Social Team
SimpliSafe Home Security
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