‎Video doorbell 2 "mini lock screw' | SimpliSafe Support Home

Thursday, January 7th, 2021 11:22 PM

Video doorbell 2 "mini lock screw'

Anyone know the specs on the mini lock screw for the video doorbell 2?

Just received mine, have it all set up, no screw to be found.

Any info on where to get replacements?


Community Admin


535 Messages

4 years ago

Hi @DrewMH,

We're sorry to hear that you didn't receive the security screw with your Video Doorbell Pro. If you contact our Support Team either by email at Customer-Support@SimpliSafe.com or by phone at 1-800-548-9508 they'd be happy to ship you out a replacement screw, free of charge.

SimpliSafe Social Team
SimpliSafe Home Security
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