‎Upload speed for the outdoor camera | SimpliSafe Support Home
 
lance843's profile

Sunday, August 25th, 2024 1:08 AM

Upload speed for the outdoor camera

Quick question, I have one outdoor camera that is not even the furthest camera and the signal strength is perfect but the upload speed is iffy and I was wondering if I deleted some devices in my home off of wifi would the upload speed get better? I have had extenders in the pastand I hate them and I do not need a mesh system as we get great signal all over even outside but this one camera I can not get the upload speed to get up there. If I delete a few devices could that help? Thoughts? 

Community Admin

 • 

3.4K Messages

3 months ago

Hi @lance843, 

Yes, if you removed some devices off of the 2.4GHz network that your SimpliSafe cameras are connected to and move them to something like a 5GHz band instead, that can help improve your camera's upload speed. 

And if you check out the What is Upload Speed article in our Help Center, we have a guided flow at the bottom that provides additional tips to improve your upload speed as well.

1K Messages

@emily_s​ thank you and I have already did that like taken some cameras off and some alexa devices off and seems better now.

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.