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chicagojohnsons's profile

Thursday, May 26th, 2022 2:55 PM

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Turn off Outdoor Cameras when the system is off

When my system is off, my outdoor cameras still record motion and notify me.  How do I stop that? I want to be able to hang out on my deck and patio without being annoyed by ongoing activity notifications.

This conversation has been merged. Please refer the main conversation:

Outdoor Camera Motion Tied to Alarm System Armed State

5 Messages

2 years ago

Same issue here, I can't believe there isn't an option to have notifications off when system is off 

701 Messages

2 years ago

When my system is off, my outdoor cameras still record motion and notify me.  How do I stop that?

Turn off notifications for the camera and then turn them back on when you want to start receiving them. Seriously, that's the only way at the moment. Many people have asked for more options to do what you're describing and other things but to date we've had no confirmation this is being worked on much less when it might be available if it is being worked on.

18 Messages

2 years ago

I have asked repeatedly for the outdoor cameras to honor my alarm setting, but it just falls on deaf ears.  If I turn my system off, I want it to be off.  Not, Oh, we'll turn off some devices but not others.  The response I always get is, just turn off motion events.  Well, I have 5 outdoor cameras and if I'm doing something that involves moving around all 5, the process is dumb and tedious.

And on top of it, if I forget to turn an outdoor camera off before I trip it, then I have to take the battery out or stand out of view until the recording stops.  If I turn off motion events while it is recording, it completely ignores the setting and continues with motion events regardless of the setting.  I can turn it on and off as many times as I want and no matter what, the camera will continue to trip on motion even if the setting is off.  The only way to "fix" it is to pull out the battery to reset the camera.

Which just brings me do another feature that is missing. Please add a "reset/reboot camera" function.  I shouldn't have to go outside and pull the battery.  

4 Messages

2 years ago

When I bought my system last year, I purchased 3 outdoor cams.  I expressed my frustration to SimpliSafe that I could not program these cams to turn off when system is in OFF mode (like I can do with the indoor cams).  Ended up returning outdoor cams.  Would gladly purchase SS outdoor cams if they had the options like the indoor cams.  For now, any recommendations for outdoor cams with this programming ability?

2 Messages

2 years ago

I thought my outdoor camera would be off when my system was off. Driving us crazy to get text notifications every time we walk past our front porch, which can be dozens of time a day. Very annoying. Could an update be added to shut outdoor cameras off as with the indoor cameras? I am very disappointed with this lack of function, especailly after all the great reviews. 

3 Messages

2 years ago


The cameras need to go off when my alarm is off. When I set it to home or away the cameras should go active. I’ve seen a lot of posts from Simplisafe that you guys are working on this. It’s a big problem, is your new software out yet where these cameras go off when alarms off?

Note: This comment was created from a merged conversation originally titled Camera settings

2 Messages

2 years ago

I expected to have the ability to turn all cameras OFF when I turned my system OFF. I neither want to be notified NOR monitored by my cameras unless I have my system turned ON. Please advise as to how to do this. It would be an very simple software settings update to have the option whether to keep cameras ON or turn them OFF when the full system is turned OFF.

Unless there is a business or data monetization reason SS is not allowing its customers to have this functionality? I would hope not, but a lack of any response to customer's queries on this topic in the last 5 months would suggest that, please reply if this is not the case. Thank you.

3 Messages

2 years ago

I just set up my new simplisafe system and realized this issue. So much time and effort to set all the cameras, and I’m not even done with all the other sensors. This is a huge annoyance. I can’t believe the setting doesn’t exist. What do we have to do to advocate for this change, @simplisafe?

3 Messages

2 years ago

Simplisafe when can we expect this feature to be available? Or can you recommend a work around? This should be an obvious enhancement.

9 Messages

2 years ago

SimpliSafe, do something about your outdoor cameras!!! This feature is needed. Provide the same functionality as ring outdoor cameras. I have 3 cameras outside and I have to leave the notifications off. I don’t have time to click through all your screens twice a day for each camera. This is frustrating as a consumer

14 Messages

2 years ago

Agreed. Any updates on this?? Seems like a pretty simple thing to incorporate into a software update; other devices are off when the system is off, why do the cameras stay on???

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