‎Transformer requirement for the SimpliSafe Video Doorbell | SimpliSafe Help Center

Thursday, December 2nd, 2021 12:05 AM

Transformer requirement for the SimpliSafe Video Doorbell

I didn't see a search option on here so I am asking this question that has probably been asked before.

Will my 16v 10va transformer work with the SimpliSafe Video Door bell pro?  

Just want to have all the information before I add the video doorbell.



5.4K Messages

2 years ago

@tvotta first, suggest you change your forum handle to something other than your email for privacy reasons. Second, go to the help center (link on bottom of page) and there is a search tool there.

And here is the link with your answer:


support is open now too.

58 Messages

2 years ago

I had a 16VAC/10VA transformer when I first installed my video doorbell and had lots of problems. I switched to a 16VAC/30VA (like this one from Home Depot Hampton Bay 16VAC/30VA Transformer Compatible with All Video Door Bells-HB-130-03 - The Home Depot) and some of my issues went away. 


2 Messages

2 months ago

This might be a duplicate post.  I have a new house with only a Cat 6 cable going to the doorbell. There is not bell/chime. Can I just wire in a 12/24vac transformer to power the unit? If someone pushed the bell button it will be a dead short in the system. What size resistor should I put in to compensate for that? Or, can I open the unit and defeat the bell button since I only need the video camera? There goes any warranty......

Community Admin


1.2K Messages

@stutsfx​ The Video Doorbell does need to be installed with a wired doorbell in order to work properly. I have seen some users experience success by using a 16V-30VA transformer instead. However, if you do just want a video camera by your front door, our Outdoor Camera may be a good alternative.

New to the Community? Get started by reading our Welcome Post.