‎Transformer requirement for the SimpliSafe Video Doorbell | SimpliSafe Help Center

Thursday, December 2nd, 2021 12:05 AM

Transformer requirement for the SimpliSafe Video Doorbell



5.1K Messages

1 year ago

@tvotta first, suggest you change your forum handle to something other than your email for privacy reasons. Second, go to the help center (link on bottom of page) and there is a search tool there.

And here is the link with your answer:


support is open now too.

58 Messages

1 year ago

I had a 16VAC/10VA transformer when I first installed my video doorbell and had lots of problems. I switched to a 16VAC/30VA (like this one from Home Depot Hampton Bay 16VAC/30VA Transformer Compatible with All Video Door Bells-HB-130-03 - The Home Depot) and some of my issues went away. 


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