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Thursday, December 2nd, 2021 12:05 AM
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Captain
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5.1K Messages
1 year ago
58 Messages
I had a 16VAC/10VA transformer when I first installed my video doorbell and had lots of problems. I switched to a 16VAC/30VA (like this one from Home Depot Hampton Bay 16VAC/30VA Transformer Compatible with All Video Door Bells-HB-130-03 - The Home Depot) and some of my issues went away.
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How can we improve?
captain11
Captain
•
5.1K Messages
1 year ago
And here is the link with your answer:
https://support.simplisafe.com/hc/en-us/articles/360035706791-Requirements
support is open now too.
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mb43
58 Messages
1 year ago
I had a 16VAC/10VA transformer when I first installed my video doorbell and had lots of problems. I switched to a 16VAC/30VA (like this one from Home Depot Hampton Bay 16VAC/30VA Transformer Compatible with All Video Door Bells-HB-130-03 - The Home Depot) and some of my issues went away.
(edited)
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