9 Messages
Spotlight not coming on
My cameras used to turn the spotlight on at night as I walked past the garage, but it has stopped doing so. Is this a setting I'm missing? Or has an update changed something? I know the spotlight still works, when I disconnect and reconnect the battery, it will light up at first.
emily_s
Community Admin
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3.3K Messages
7 months ago
Hi @richspasc,
No updates have been made that would impact the Outdoor Camera's Spotlight, and its setting should still be the same.
I would recommend toggling the Spotlight setting off in the SimpliSafe mobile app, save that setting change, and then turn it back on again.
It can also help to reset the Outdoor Camera's firmware by pressing and holding the pairing button on the back of the camera for 30 seconds, or until the device chimes. You will then be prompted to set the camera back up in the SimpliSafe mobile app.
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