‎Outdoor Camera Rotate 180º not working | SimpliSafe Support Home
 
shadoedaniels's profile

Monday, October 16th, 2023 3:18 PM

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Outdoor Camera Rotate 180º not working

Still not helping. Even with it enabled the image will not rotate

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Outdoor Camera Rotate 180º not working

This post was created from this reply on different post

Community Admin

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5.3K Messages

6 months ago

@shadoedaniels​ I've seen that there is sometimes a short lag time as the app sends the change in settings to your camera. Is the image still not rotated for you after waiting a while?

(edited)

4 Messages

6 months ago

I have the same issue. 

4 Messages

6 months ago

I have this same issue with the outdoor camera and the settings are on to switch to 180. They are sending a replacement however I feel it will likely be the same issue

Community Admin

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5.3K Messages

@Jwood​ you initially replied to a Product Request thread for the SimpliCam Indoor Camera, which is not able to support the rotate feature.

So I moved your comment to this more similar thread instead. Do you still have the original Outdoor Camera? I would have you try to set the Rotate 180º setting again, and make sure to hit save. Then wait a few minutes before attempting to livestream.

If that doesn't work, I'll report your issue to our dev team as a potential bug.

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