Mounting Outdoor Cameras Upside Down

Yes, the Outdoor Camera's built-in motion sensor uses Passive Infrared (PIR).

Yep! If you already have your Outdoor Camera set up, you can find the Rotate Image 180º in the Camera Settings page.

I have tried the “rotate image” button however nothing has changed. Even tried to close and re open the app but no success. Any other recommendations?

@jondvmi​ after you changed the setting, did you make sure to hit the "Save" button on the top right?

@RoseRx​ Mounting your Outdoor Camera under a soffit should not minimize how far away it can detect motion and record. When mounting the camera upside down, I would just angle it a little lower so its motion sensor is not obstructed. Then, you can turn on "Rotate Image 180º" within the camera's settings so all recordings and livestreams are right side up.

Emily, 

Thanks for the explanation and reply.

@linda_toth_4re just so we have this right, you rotated the Outdoor Camera's view by 180° in the SimpliSafe mobile app, and now both the Outdoor Camera and indoor camera's videos are flipped? This is quite curious, as neither of our indoor camera models have an option to rotate their view like the Outdoor Camera does.

We would recommend first checking the physical setup of the indoor camera to confirm that it is still standing upright. If it is, we would then recommend resetting your indoor camera.

We have two different models of the indoor camera - the SimpliCam (which is a black camera) and the Smart Alarm Wireless Indoor Security Camera (which is a white camera). If you have a SimpliCam, check out the How to Reset the SimpliCam Wired Indoor Camera article for steps on resetting the camera. But if you have a Smart Alarm, see the How to Reset Your Smart Alarm Wireless Indoor Security Camera article.