‎Is there a way to have my SimpliSafe Doorbell make my base station chime when someone answers the door? | SimpliSafe Support Home
 
andrewbrodginski's profile

Wednesday, December 21st, 2022 3:38 PM

Is there a way to have my SimpliSafe Doorbell make my base station chime when someone answers the door?

I have a simpliSafe doorbell where I only have power running to it. There is no chime connected to the SimpliSafe doorbell. Is there a way to have my base station chime when someone rings my doorbell? 

Community Admin

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5.2K Messages

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80 Points

1 year ago

Hi @andrewbrodginski ,

Yes. If your Video Doorbell Pro is associated with a SimpliSafe Alarm system in the SimpliSafe app, then pressing the button should be generating a doorbell chime on the Base Station. The setting can be found in the SimpliSafe app, under Menu > My System > General Settings.

I am not showing that option in the app. I just got the system a week ago and it’s not ringing on base station

Community Admin

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2.4K Messages

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10 Points

@jasonjlichtenberg​ If you navigate to the three bar menu ≡ in the upper left corner of the app > My System > Camera Settings > [your Video Doorbell], you do not see an option for the Base Station Chime? If you don't, I would try removing the Video Doorbell from your system and add it back.

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