‎I understand there is a vertical wedge but is there a horizontal angle wedge/mounting plate? | SimpliSafe Support Home
 
masonfoley's profile

Thursday, August 25th, 2022 10:48 PM

I understand there is a vertical wedge but is there a horizontal angle wedge/mounting plate?

I've seen mentions of the doorbell being shipped with a vertical angle mount (so that one can tip down or up slightly).  I'm wondering if there is a horizontal angle like Blink offers?  I think they have the ability to do 15, 30 and 45 degrees.

Official Response

Community Admin

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4.8K Messages

1 year ago

hi @masonfoley ,

Yes, the Video Doorbell Pro comes with a vertical wedge, primarily for mounting on angled siding. And yes, we also have a horizontal wedge that can turn the camera by 15°. It's available via our Support team.

Captain

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5.4K Messages

@davey_d​ Good info.  Anythig you can do to get it on your online product catalog will be great.

Captain

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5.4K Messages

1 year ago

@masonfoley  There are many alternatives to mount your doorbell pro; suggest you search Amazon, Etsy or eBay and you will find options for your needs.

12 Messages

10 months ago

I've found mine here: https://ebay.us/V5csuV for anyone else looking for horizontal angles 

2 Messages

9 months ago

Just jump on Chat here and they will send you a couple 15 degree side view wedges.

1 Message

6 months ago

Hello, I just installed my doorbell today and realize I need a horizontal wedge to fully use the camera. It looks as if others have encountered this issue. Does SimpliSafe sell one? What solutions has everyone come up with? Thanks in advance! 

Captain

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5.4K Messages

@erica_lindq​ easydawg's post is a start, but if you want a different mount you can easily find alternatives on Amazon or Etsy. There are many to choose from.

Community Admin

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1.2K Messages

Hi @erica_lindq​, 

If you contact our Support team, they can send a horizontal wedge over to you!

1 Message

6 days ago

An FYI for anyone pursuing this issue more recently. I contacted Simplisafe about this - my doorbell is installed perpendicular to my door, so I needed a sharp angle wedge. They sent me a 15 degree wedge and said they don't have 30 or 45s. I did get the rep to send me 2 additional kits and I'll try stacking them all together for a 45 degree turn.

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