5 Messages
Faceplate for Simplisafe Doorbell in Other Colors
I noticed online that BestBuy and Amazon sell Simplisafe doorbells that include three faceplates: white (cloud), black (obsidian), and mint (jade). When I called Simplisafe customer service, they did not sell the faceplates. Also, doorbells purchased directly from Simplisafe do not include the faceplates - they only come in white. Unfortunately, I bought my doorbell with the rest of my home security package through Simplisafe directly. Does anyone have spare black faceplates they could sell or give away? Could Simplisafe please sell the faceplates separately?
Official Response
davey_d
Community Admin
•
5.6K Messages
3 years ago
Hi there,
Yes, unfortunately those alternate faceplates are a retailer exclusive, and we currently don't have any available in-house. We'll let our product team know there's demand for it!
(edited)
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Jvar
2 Messages
3 years ago
Yes please make the doorbell in black or add faceplates! In the market for a doorbell soon and looking at other doorbell manufacturers since they offer other colors than white.
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JBZ
9 Messages
2 years ago
Hello, bumping this thread. Any chance Simplisafe has made any progress on offering these faceplates?
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laurabgist
1 Message
2 years ago
I did not receive any faceplates with my Simplisafe doorbell. The white doorbell sticks out like a sore thumb against my brick. Where can I get a black faceplate??
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tuscanoffice
1 Message
2 years ago
I got the black one and the mint / jade / tiffany blue ones with my Amazon purchase. Just pry it off from the top and put the new on on from the bottom and you're good to go!
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Jvar
2 Messages
2 years ago
Can you post the link?
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mhorst
8 Messages
2 years ago
I agree it should be either included or offered for purchase. I think I'll just paint my white faceplate black. Overall I'm pretty disappointed in the doorbell cam. I don't think they devote much time to R&D or improvements.
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bullcitydave
4 Messages
2 years ago
Checked eBay, Etsy, Amazon today. No luck. Any updates for sources? I'm so tired of looking at how much the white sticks out against my red brick. I suppose I can just do what mhorst is doing! Heck might as well get blue paint to match my door!
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richardrwick
7 Messages
2 years ago
Yes, this is ridiculous. I also requested a different angle mount (as directed by the simplisafe support website) and I was charged shipping.
1) I feel duped that there is not a black faceplate option included (would have purchased through another retailer)
2) It was far too much work to request another, appropriate mount and it should be offered at time of purchase to avoid paying additional shipping
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