5 Messages
"Entry Delay" record outdoor camera as well
We had an entry delay trigger off one of our sensors (it was a malfunction) and we got the notification and looked at the recordings. Surprised to see the behavior:
- Entry Delay (its on home or away mode) and it started the countdown, but we only got footage from our doorbell & indoor camera.
- Alarm goes off - We now have outdoor footage as well
Why on entry delay (assuming someone came from outside) would I not have outdoor footage as well? I understand that someone would have had to trigger outdoor camera if it was there, but it would be helpful to have all camera footage like when the alarm goes off.
shawmichaelr
2 Messages
9 months ago
Hello. Just had this same thing happen. Any idea why it didn’t record outdoor cameras? This is the second time the motion sensor has had a faulty trigger in the middle of the night like this. And I’ve gotten replacement motion sensors once already
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davey_d
Community Admin
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5.6K Messages
9 months ago
@shawmichaelr ,
First, to answer the original question, the Outdoor Camera will only record if it actually picks up motion - this is part of how it saves battery life, as the actual recording takes up a lot of power.
But it sounds like you're seeing a different thing, where your Outdoor Camera did pick up motion, but there's no recording?
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