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todd_714406

1 Message

Monday, April 3rd, 2023 2:07 PM

Doorbell Power requirements

Can anyone tell me the voltage requirements of the video doorbell? I need the specs to buy a transformer. I was told 8 to 24 volts. I would like the exact specs, but cannot find them. I guess I'll just buy a 24V xformer.

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3 months ago

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Official Response

davey_d

Community Admin

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5.4K Messages

1 year ago

Hi @todd_714406 ,

Yes, that is the correct info already. Keep in mind that the Video Doorbell Pro is designed to plug into an existing wired doorbell system, so you might have trouble if you're attempting to install it as a standalone.

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kittyarc

2 Messages

Is there some reason simplisafe will not just provide a straight and definitive answer to this question. It has been asked over and over and I have yet to see a support answer that delineates the exact voltage requirement of the exterior unit ?

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7 months ago

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davey_d

Community Admin

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5.4K Messages

@kittyarc​ because the Video Doorbell Pro is designed to work for wired doorbell systems within that range.

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7 months ago

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wrseayjr

1 Message

What the range for amps?

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6 months ago

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emily_s

Community Admin

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2.8K Messages

@wrseayjr​ The Video Doorbell Pro requires less than 1 amp of power to charge, and it will draw just over 1 amp when the doorbell button is pressed.

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6 months ago

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bl00dl1ght

1 Message

@davey_d​ is the voltage AC or DC?

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3 months ago

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