‎Doorbell camera | SimpliSafe Support Home
lucas_1313's profile

Tuesday, May 19th, 2020 2:17 PM

Doorbell camera

Has anyone had any luck getting the doorbell camera to ring the base station . I can't get mine to work will the latest upgrade

90 Messages

3 years ago

Yes, works fine.  Did you set it to high, medium, or low in the settings?

1 Message

9 days ago

I've gone through two doorbells and two base stations and it still doesn't ring - set to high too.  Changing brands.  

Community Admin


1.2K Messages

@stevepotratz​ Oftentimes when the Video Doorbell doesn't ring it needs a Chime Connector to ensure it's getting the proper voltage. If you contact our Support team, they can send one to you free of charge.

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