‎Doorbell camera | SimpliSafe Support Home
 
lucas_1313's profile

Tuesday, May 19th, 2020 2:17 PM

Doorbell camera

Has anyone had any luck getting the doorbell camera to ring the base station . I can't get mine to work will the latest upgrade
Thanks

91 Messages

4 years ago

Yes, works fine.  Did you set it to high, medium, or low in the settings?

1 Message

9 months ago

I've gone through two doorbells and two base stations and it still doesn't ring - set to high too.  Changing brands.  

Community Admin

 • 

2.9K Messages

@stevepotratz​ Oftentimes when the Video Doorbell doesn't ring it needs a Chime Connector to ensure it's getting the proper voltage. If you contact our Support team, they can send one to you free of charge.

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.