Doorbell camera takes too long to process

@alexandria_c​ 

Signal Strength -57 dBm (Fair)

Upload Speed 9.05 Mbps (Good)

@fbreynolds_1​ Thanks for that. The upload speeds are more than fine for the connection, however, the strength of it is what is a bit concerning. Generally, we'll want to see that at -55dBm or higher, and this is teetering right outside that zone. 

There are a few things you can do to improve the connection, such as adding a WiFi extender to your network. This is especially helpful if your router is further away from the Doorbell, or there are dense walls between the router and Doorbell.

It might be best to speak with our support team to troubleshoot this in real-time, as they'll be able to ask some qualifying questions that can hopefully pinpoint the root cause here. It could be something as simple as a range issue between the router and Doorbell, or there could be more complicated interference causing the delay. You can contact them by phone or chat with the details here.