‎Doorbell Camera Disconnect issues | SimpliSafe Help Center

Thursday, January 16th, 2020 11:54 PM

Doorbell Camera Disconnect issues

1.3K Messages

3 years ago

A few people have reported their doorbell cam problems have been due to transformer for the doorbell system being too small to supply the necessary power for stable operation.

Do you have a multimeter to measure the voltage at the doorbell button?

Or, at least check the doorbell transformer size? There should be an Volt-Ampere (VA) rating on it. What is the number?

1.2K Messages

3 years ago

Do you have metal siding?
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