‎Doorbell cam not activating doorbell? | SimpliSafe Help Center
 
whoaru99's profile

1.3K Messages

Sunday, September 5th, 2021 2:11 PM

Doorbell cam not activating doorbell?









1.3K Messages

2 years ago

Disregard for now.

After being connected to the doorbell wiring for several minutes the button now activates the doorbell.

Advocate

 • 

526 Messages

2 years ago

@whoaru99,

After being connected to the doorbell wiring for several minutes the button now activates the doorbell.


This is working as intended and nothing is wrong, by the way. Per the installation instructions for the unit (which you may not have had since you bought it used) the "camera battery may need a few minutes to charge before the camera can be connected to WiFi." I assume this is because the doorbell runs entirely off of the battery since it can't run from the power provided by the doorbell wiring itself which is pretty low.

1.3K Messages

2 years ago

Anyone know what is the current version of doorbell cam firmware/software?
New to the Community? Get started by reading our Welcome Post.