
Cameras
Discussions around our indoor camera, also known as the SimpliCam, happen here.
Doorbell 2-Way Audio Not Working
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5 months ago
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davey_d
Community Admin
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4.3K Messages
2 years ago
Assuming that your camera has already auto-updated to the latest firmware, you shouldn't be having trouble. Just press and hold the mic button (you should see a blue pulsing around your finger to indicate that it's active).
One possible issue is that the camera might not have the best reception where it is. In cases like that, the camera will prioritize the image quality, and audio function might be decreased. Try temporarily reducing the video quality in the camera settings. That will reduce the amount of bandwidth that the camera requires for the video, leaving more for the audio to go through.
- Johnny M.
SimpliSafe Home Security
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fflood
1 Message
5 months ago
Same issue, we are a unable to speak to the person at the door
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