3 Messages
Camera movement notification settings
I recently bought 2 cameras and I want to change the way I am notified if motion is being detected. Right now the only audible option is for my iPhone to send me a notification which is a very soft tone (not able to change that through iPhone). Is there a way to turn on a "chirp' option (like when a entry sensor is being activated) so that I will be able to hear if motion is detected while I am sleeping? I had the Ring cameras and this was an option and I could have Alexa also announce motion detection (Alexa doesn't work with SimpliSafe to that extent yet). I have several little kids at home and want to know if they are waking around the house. Any help would be appreciated as this is my main purpose.
davey_d
Community Admin
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5.7K Messages
3 years ago
Hi lukeandtiffany,
It sounds like you already have your Motion Sensors set to Secret Alert, so you'll get notified of motion events even when your system is disarmed?
As far as notifications in iOS go, unfortunately there's no way to change the notification tone - it just uses the default that you have set for your whole phone.
An alternate option would be to use Entry Sensors for your inside doors. The Entry Sensors feature a door chime, so you can get notifications whenever someone opens a door.
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lukeandtiffany
3 Messages
3 years ago
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davey_d
Community Admin
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5.7K Messages
3 years ago
Hi lukeandtiffany,
When your system is armed, in Home or Away Modes, the Base Station will not make any sound at all. Even the light will turn off. This is deliberate, so that it stay hidden, can buy itself time to send the alarm signal. That is, until the actual alarm event is initiated and the sirens come on.
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kostenann1
5 Messages
3 years ago
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geno14266yh1
1 Message
2 years ago
I am disappointed that this problem has been brought up for quite some time now and there has been no resolution. Had I known I would barely be able to hear a notification when my outdoor camera is activated I wouldn’t have got it! It’s pretty much useless if I don’t know someone is there!
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Pandy_123
13 Messages
2 years ago
I've the same issue on an Android device.
It would be *so* useful for differentiating notifications at a 'device triggered' level.
I'm using the 'new' Simplisafe doorbell w camera and the 'motion sensed' notification is barely audible in certain situations (too soft - as noted by geno14266yh1)
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schwim
1 Message
2 years ago
Bumping in sorrow due to the fact that this issue is still an issue.
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