‎camera memory card | SimpliSafe Help Center
 
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Wednesday, April 18th, 2018 1:57 PM

camera memory card



271 Messages

5 years ago

@acrftr

The SimpliCam recordings are stored in a cloud storage space for up to 30 days! Access to this cloud storage is available via our monthly Camera Subscription! Below is a breakdown of the Camera Subscription and camera recording times.

Camera Subscriptions
  • 1 Camera Subscription only: $4.99

  • 2-4 Camera Subscriptions: $9.98

  • Standard Monitoring ($14.99) plus 1 Camera Subscription: $19.99

  • Standard Monitoring ($14.99) plus 2-4 Camera Subscriptions: $24.99 (Upgrade to Interactive Monitoring Plan)

  • Interactive Plan ($24.99) plus one or more cameras: $24.99


Camera recording times
Camera without subscription

  •    
  • App-initiated Live Stream: no recording

  •    
  • Motion Detection notification with access to livestream: no recording



Camera with Camera Subscription and no monitoring

  •    
  • App-initiated Live Record: 60 seconds

  •    
  • Camera initiated motion detection recording: 60 seconds



Camera with Camera Subscription combined one of our two monitoring plans.

  •    
  • App-initiated Live Record: 60 seconds

  •    
  • Camera initiated motion detection recording: 60 seconds

  •    
  • System Alarm Triggered: 5 minutes of recording

  •    
  • Secret Alarm Triggered: 20 seconds

  •    
  • Armed into Away Mode: 75 seconds

  •    
  • Armed into Home Mode: 20 seconds

  •    
  • Disarmed into Off Mode (from a different mode): 20 seconds

  •    
  • User Initiated Test Mode: 20 seconds



Lee
SimpliSafe Home Security

Captain

 • 

5.1K Messages

5 years ago

@Lee C, well done.  Please make it "sticky" not to get lost in the forums.  And while you are at it, put in the new, Gucci "Customer Resource Center", populate it with information like this and then keep it up to date. Don't make this an "opportunity lost".

4 Messages

5 years ago

So even though there is a slot for a memory card, putting one in won't actually do anything?

Captain

 • 

5.1K Messages

5 years ago

@acrftr , there is no memory card slot. All storage of historical clips is in the cloud. (remotely).  There is a very small amount of internal memory in the camera that allows for a feature called "pre-roll".  This cycles the last 10 seconds the lens sees if the privacy guard is configured to be open. For example camera in your family room is configured to have privacy guard open in "away mode".  If there is an alarm, the Simplicam will provide a video clip of 10 seconds before the alarm happens + during and after.

4 Messages

5 years ago

mmm.   then whuy does the manual (page 13) tell me there is one?

Install your SimpliCams

Slide the stand off the camera.
Insert the Micro-USB into the
port on the back of the camera.

Replace the stand, and plug
the cord into a power outlet.

Launch the SimpliSafe app on your
smartphone to begin installation.

this is copied and patested from the installation manual

Advocate

 • 

669 Messages

@acrftr

The manual is referring to the Micro-USB cable/connector cord port (not card). It connects the camera to the power source (outlet).

4 Messages

5 years ago

ah.   thanks for the clarifcation

Captain

 • 

5.1K Messages

5 years ago

Hi, just got home from a long day and just saw the thread. @acrftr, sorry I did not reply sooner. @Shiherlis, thanks for replying!
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