‎Buzzing sound coming from Nutone box | SimpliSafe Support Home
Bhaynes12's profile

Friday, March 31st, 2023 10:29 AM

Buzzing sound coming from Nutone box

I followed all instructions with installation of our video doorbell from Simplisafe. Now I have a very loud buzzing sound coming from the Nutone chime box that was attached to the old doorbell. This is very concerning to say the least.

Official Response

Community Admin


2.9K Messages

1 year ago

Hi @Bhaynes12, 

Worthing is correct - it sounds like you need a Chime Connector. The buzzing you hear is due to your Video Doorbell getting incorrect voltage from your wired doorbell; a Chime Connector ensures that your Video Doorbell gets the proper voltage. If you contact Customer Support, they can send one to you.

701 Messages

1 year ago

Contact support and ask for a chime connector as described here:


(This is the only article that comes up if you search for "buzzing" in the help center.)

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