6 Messages
Burning smell tonight & buzzing from my chime box I will call Simplisafe tomorrow when they are open very disappointing that no one could t
I was watching TV and all of a sudden heard this loud buzzing noise and then smelled burning plastic I almost called my local fire department I tried calling Simplisafe but they are closed I googled the problem went outside pushed my doorbell which seemed to solve the problem but I am frightened of it happening again and causing a fire I will call Simplisafe tomorrow when they are open very disappointing that no one could take an emergency call
Official Response
davey_d
Community Admin
•
5.7K Messages
2 years ago
Hello @mjholbrook4 ,
This is extremely concerning. If you haven't already, and if you're able, we strongly suggest disabling the doorbell circuit.
I have requested a call from an senior specialist to reach out and take care of you as soon as possible.
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mjholbrook4
6 Messages
3 years ago
Buzzing and burning smell coming from my chime box
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