We’re excited to announce that Additional User Access, a popular feature request from our Community, is now included in the Pro Plus, Pro, Core, Standard, and Self-Monitoring with Camera Recording plans! This feature allows you can grant system access to other users without needing to share your account’s login credentials. Users on your account can arm and disarm your system, cancel or escalate an alarm, and more with the SimpliSafe® app!

Users may only be added from within the SimpliSafe® Mobile App on your phone or tablet. To add a user, follow the steps below:

Update your SimpliSafe® Mobile App to the latest version
Open the SimpliSafe® Mobile App on your phone or tablet
Choose My System from the bottom navigation bar
Select System Access from the bottom of this screen
Click on Add User
Fill out each field with the person’s name and email address
Tap on Add New User when you’re done
Choose Confirm to confirm they have an account
If successful, you’ll receive a confirmation screen that reads: New email added!
You can select Done if you are done, or choose Add Another User if you need to add additional Users

For more information about this feature, please visit our Help Center’s Additional User Access for SimpliSafe® article.

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